Curating a top-notch customer service experience is paramount to the success of operating a business - from establishing open and frequent communication with your clients to being able to quickly pivot when a plan goes off track. Share strategies, success stories, lessons learned and get actionable advice to help you consistently exceed customer expectations.

NOTE: This Shop Talk will be recorded for use on NAHB.org. By registering for this discussion, you agree to participate.

Registration now requires an NAHB login. Create your account at www.nahb.org/register or call the help desk at 202.266.8313 for assistance. Members and credential holders receive complimentary access to most presentations after logging in.