Kindness isn't a soft leadership skill. Done well, it builds trust, strengthens resilience, improves team engagement and helps leaders create high-performing teams. In this candid Shop Talk, Heather Teskey, VP of Marketing at Andersen Windows, shares how radical kindness has shaped her leadership journey, from making tough decisions and navigating difficult conversations to building a people-first culture. Discover practical ways to lead with empathy while maintaining accountability, high standards and a focus on results, even when challenges arise or leaders fall short.

Free registration is available to all after login. To create an account, visit www.nahb.org/register or call the help desk at 202.266.8313 for assistance.

Who Should Attend
This Shop Talk is ideal for members of the Professional Women in Building (PWB) Council and residential construction professionals, including:
Home builders.
Remodelers.
Developers.
Business owners.
Executives and managers.

Women in residential construction who want to strengthen their leadership skills, build high-performing teams and create stronger workplace cultures.

What Will You Learn in Radical Kindness: A Leadership Strategy for Building High-Performing Teams?
Recognize kindness as a strategic leadership practice that can strengthen trust, resilience, team engagement and business performance.
Apply kindness-centered leadership strategies when making difficult decisions, navigating challenging conversations and leading through uncertainty.
Build high-performing, people-first teams through empathy, trust, accountability and continuous growth.
Lead effectively when mistakes happen, including how to take accountability, recover and move forward.
Discover how strong, people-focused leadership can create lasting impact for teams and organizations.

This Shop Talk is sponsored by Andersen Windows.