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BEGIN:VEVENT
DTSTART:20260708T190000Z
DTEND:20260708T200000Z
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SUMMARY:NAHB Webinar: The Difficult Client Playbook: Turning Tension Into Trust
DESCRIPTION:Difficult client conversations are an inevitable part of building and remodeling projects. As client expectations continue to rise and projects become more complex\, builders and remodelers need practical strategies to manage tension\, communicate clearly and maintain trust throughout the construction process.\n\n\n\nIn this webinar\, builder\, business owner and author Tammie Ross will share proven communication techniques for handling high-stress client situations and resolving conflict without escalating tensions. Through real-world examples and interactive discussion\, participants will learn how to turn challenging conversations into opportunities to strengthen relationships\, improve project outcomes and protect their business reputation.\n\n\n\nExclusively for NAHB Members & Credential Holders: Free registration for members after login. If you have not set up your NAHB account\, please visit: www.nahb.org/register or call 202.266.8313
X-ALT-DESC;FMTTYPE=text/html:<span style="color: rgb(67\, 63\, 63)\; font-family: Roboto\, Helvetica\, Arial\, sans-serif\; font-size: 14px\; background-color: rgb(247\, 248\, 248)\;">Difficult client conversations are an inevitable part of building and remodeling projects. As client expectations continue to rise and projects become more complex\, builders and remodelers need practical strategies to manage tension\, communicate clearly and maintain trust throughout the construction process.</span><br style="box-sizing: inherit\; color: rgb(67\, 63\, 63)\; font-family: Roboto\, Helvetica\, Arial\, sans-serif\; font-size: 14px\; background-color: rgb(247\, 248\, 248)\;" />\n<br style="box-sizing: inherit\; color: rgb(67\, 63\, 63)\; font-family: Roboto\, Helvetica\, Arial\, sans-serif\; font-size: 14px\; background-color: rgb(247\, 248\, 248)\;" />\n<span style="color: rgb(67\, 63\, 63)\; font-family: Roboto\, Helvetica\, Arial\, sans-serif\; font-size: 14px\; background-color: rgb(247\, 248\, 248)\;">In this webinar\, builder\, business owner and author Tammie Ross will share proven communication techniques for handling high-stress client situations and resolving conflict without escalating tensions. Through real-world examples and interactive discussion\, participants will learn how to turn challenging conversations into opportunities to strengthen relationships\, improve project outcomes and protect their business reputation.</span><br style="box-sizing: inherit\; color: rgb(67\, 63\, 63)\; font-family: Roboto\, Helvetica\, Arial\, sans-serif\; font-size: 14px\; background-color: rgb(247\, 248\, 248)\;" />\n<br style="box-sizing: inherit\; color: rgb(67\, 63\, 63)\; font-family: Roboto\, Helvetica\, Arial\, sans-serif\; font-size: 14px\; background-color: rgb(247\, 248\, 248)\;" />\n<span style="color: rgb(67\, 63\, 63)\; font-family: Roboto\, Helvetica\, Arial\, sans-serif\; font-size: 14px\; background-color: rgb(247\, 248\, 248)\;">Exclusively for NAHB Members &amp\; Credential Holders: Free registration for members after login. If you have not set up your NAHB account\, please visit: </span><a data-feathr-click-track="true" data-feathr-link-aids="580e6bef8e8027472d6f7125" href="http://www.nahb.org/register" rel="nofollow noopener noreferrer" style="box-sizing: inherit\; color: rgb(0\, 32\, 91)\; text-decoration: none\; font-weight: bold\; font-family: Roboto\, Helvetica\, Arial\, sans-serif\; font-size: 14px\; background-color: rgb(247\, 248\, 248)\;">www.nahb.org/register</a><span style="color: rgb(67\, 63\, 63)\; font-family: Roboto\, Helvetica\, Arial\, sans-serif\; font-size: 14px\; background-color: rgb(247\, 248\, 248)\;"> or call 202.266.8313</span>
LOCATION:
UID:e.9402.2610
SEQUENCE:3
DTSTAMP:20260618T083600Z
URL:https://members.hbaknoxville.com/events/details/nahb-webinar-the-difficult-client-playbook-turning-tension-into-trust-2610
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